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Virtual Waiting Room

Patients or clients check in online, see their position in the queue, and get called when the provider is ready — no crowded lobbies.

healthcare patient-management
waiting roomvirtual queuecheck-inhealthcarereal-timeclinicSME
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Architecture

Interactive diagram showing apps, databases, and data flow. Hover over components to see connections. Click databases to view table schemas.

Preview

What's Included

Modules

Patient Check-In

Register online from your phone, enter your name and reason for visit, and see your live position in the queue with estimated wait time.

Provider Dashboard

View your queue of checked-in patients, see patient details before the visit, call the next patient with one tap, and mark visits as complete.

Admin Panel

Manage providers and their schedules, view end-of-day reports with patient volume and wait times, and configure queue settings.

Databases

Providers & Settings

Provider profiles with specialties, room numbers, availability status, and average appointment duration.

Queue & Visits

Patient check-ins with queue position and status tracking, plus daily reports with volume, wait times, and no-show counts per provider.

Setup Guide

1

Add Providers

Register each provider with their name, specialty, room number, and average appointment length in minutes.

2

Configure Queue Settings

Set your operating hours, maximum queue size, and whether patients can check in before the office opens.

3

Share the Check-In Link

Post the Patient Check-In link in your lobby, on your website, or send it via text so patients can check in from their phone.

4

Manage Your Queue

Providers use their dashboard to see who is waiting, call the next patient, and mark visits as complete or no-show.

5

Review Daily Reports

At the end of the day, check the Admin Panel for patient volume, average wait times, and throughput per provider.

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