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AI Chatbot Builder

Build a custom AI chatbot trained on your documents, FAQ, and knowledge base — embed it on your website or use it internally for instant answers.

technology-it knowledge-management
AIchatbotknowledge baseFAQcustomer serviceself-serviceautomation
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Architecture

Interactive diagram showing apps, databases, and data flow. Hover over components to see connections. Click databases to view table schemas.

Preview

What's Included

Modules

Knowledge Manager

Upload documents, manage FAQ entries, and organize knowledge by topic for the AI to learn from.

Chatbot Studio

Customize the chatbot's personality, set guardrails for allowed topics, and preview conversations before going live.

Chat Widget

Embeddable chat interface for websites or internal use — visitors get instant AI-powered answers from your knowledge base.

Analytics Dashboard

View the most common questions, unanswered queries, satisfaction ratings, and conversation trends over time.

Databases

Knowledge Base

Uploaded documents, FAQ entries, and chatbot configuration including personality prompts, guardrails, and widget settings.

Conversations & Analytics

Chat sessions with full message history, visitor info, ratings, and daily aggregated analytics.

Setup Guide

1

Upload Knowledge

Upload documents, paste FAQ content, or add help articles — the AI will index everything for instant retrieval.

2

Configure Personality

Set the chatbot's name, tone, and response style. Choose whether it should be formal, friendly, concise, or detailed.

3

Set Guardrails

Define what the chatbot should and shouldn't answer. Add restricted topics and fallback responses for out-of-scope questions.

4

Embed the Widget

Copy the embed code and add it to your website, or share the internal link with your team for instant access.

5

Monitor & Improve

Review analytics to see what people are asking, find unanswered questions, and continuously improve your knowledge base.

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