A lightweight ticket system where customers submit issues and your team tracks, assigns, and resolves them — no bloated software needed.
Interactive diagram showing apps, databases, and data flow. Hover over components to see connections. Click databases to view table schemas.
Submit a Request
Public form where customers describe their issue and get a reference number.
Agent Board
Internal board to view, assign, comment on, and resolve tickets.
Tickets
All support requests with status, assignee, priority, and internal notes.
Create accounts for your support agents.
Set up issue categories like Billing, Technical, General.
Put the support form link on your website or in your email footer.
