Centralise IT asset inventory, incident ticketing, and internal knowledge documentation — with automated licence expiry alerts and self-service support.
Interactive diagram showing apps, databases, and data flow. Hover over components to see connections. Click databases to view table schemas.
Asset Registry
Full inventory of hardware and software assets with ownership, location, and lifecycle status.
Helpdesk Ticketing
Staff submit, track, and escalate IT support requests with SLA timers and engineer assignment.
Knowledge Base
Searchable internal library of how-to guides, troubleshooting articles, and SOPs.
Licence & Warranty Manager
Track software licences, seat counts, and hardware warranties with renewal alerts.
IT Engineer Dashboard
Unified view of open tickets, expiry queue, and recent asset changes for IT staff.
Assets & Licences
Hardware inventory, software licences, warranties, and assignment records.
Tickets & Incidents
Support requests, incident records, SLA tracking, and engineer notes.
Knowledge & Articles
Published guides, draft articles, categories, and view analytics.
Upload your existing hardware and software list via CSV or scan the network automatically.
Define issue types, priority levels, and SLA targets for each category.
Import or create your top 10 most-searched how-to articles before going live.
Configure how many days ahead of expiry to start alerting for licences and warranties.
Point your monitoring tool webhook at the incident endpoint to auto-create tickets on alerts.
